| Title | | | Appliance Maintenance and Repairi- Equipment: Athletic, Exercise, Playground, Parks and Recreation in California |
| DeadLine | | | |
| Buyer Name | | | Palm Desert, California |
| Notice ID | | | 2024-RFP-140 |
| Location | | | CALIFORNIA |
| Type | | | local |
| Contract Link: | https://procurement.opengov.com/portal/cityofpalmdesert/projects/120561 |
| AGENCY: | Palm Desert, California |
| PURCHASING DEPARTMENT: | Purchasing |
| CONTRACTING OFFICER: | Melanie Slater |
| OFFICER'S NUMBER: | (760) 776-6447 |
| OFFICER'S EMAIL: | mslater@cityofpalmdesert.org |
Scope OF Work
This contract is for the maintenance, repair, and replacement of appliances in the City of Palm Desert. For each of the services, the following types of activities may be included:
Quarterly Maintenance
• Diagnostic Services
• Troubleshooting
• Repair/Replacement
• Delivery/Installation of Appliances
The following responsibilities apply to the selected Appliance Service Contractor:
A. Performance:
1. The Contractor shall furnish all necessary labor, tools, equipment, materials, and supplies to perform the required services at various locations. In addition, Contractor shall be responsible for permits, landfill or dumping fees, transportation, and any other service necessary to complete the assigned work. All contractors must be licensed, bonded, and insured prior to any commencement of work.
2. Appliance work shall be performed according to a recurring quarterly maintenance schedule and on an as-needed basis, when an authorized City representative reports a malfunction to the Contractor.
3. Appliance work may also be necessary upon identifying an issue through quarterly maintenance checks.
B. Hours of Work:
1. Work shall be performed during regular business hours, which may start at 6:30 a.m. or later, and will go through 5:00 p.m., Monday through Friday, for regular (normal) calls, except emergencies.
2. Emergency work shall be performed during off business hours, which may start at 5:01 p.m., and will go through 6:29 a.m., Monday through Friday, and 24-hours on weekends for emergency calls.
C. Emergency Calls vs. Regular (Normal) Calls:
Regular (Normal) Call Outs- requires the Contractor to respond via return phone call within one to two hours from time of contact by City Representative and provide service within twenty-four hours of initial contact, to assess critical system deficiencies, equipment and repair as noted in contract or provide written estimate. Contractor must contact requesting City department if the time response/service requested is different than expected.
No Description Found.
